Customer Service Representative - State Farm Agent Team Member
Full Time • Pearland - TX
Responsive recruiter
Benefits:
- Licensing paid by agency
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2018 and has grown into a team of seven who work together in a supportive, family-oriented environment. Before becoming an agent, I worked in retail management, where I developed strong leadership skills and a passion for building high-performing teams.
I hold an M.B.A. from the University of Houston–Clear Lake and am married with a daughter. Outside of work, I enjoy spending time with family and friends, staying active with sports, and getting outdoors whenever possible.
Community involvement is very important to me. I serve as a board member for Keep Pearland Beautiful, volunteer with Pearland FFA and the Houston Livestock Show, and am a member of the Pearland Lion’s Club. Giving back and staying connected with the community we serve is a big part of who we are as an agency.
We offer life insurance benefits, a flexible schedule, structured training programs, team lunches, a 401(k), and a strong family-oriented environment where people support each other and grow together.
Our culture is collaborative and energetic. We’re looking for someone who is a self-starter, takes initiative, and brings a competitive mindset. If you’re motivated, team-oriented, and ready to grow in a supportive environment, this could be a great place to build your career.
ROLE DESCRIPTION:
Our agency opened in 2018 and has grown into a team of seven who work together in a supportive, family-oriented environment. Before becoming an agent, I worked in retail management, where I developed strong leadership skills and a passion for building high-performing teams.
I hold an M.B.A. from the University of Houston–Clear Lake and am married with a daughter. Outside of work, I enjoy spending time with family and friends, staying active with sports, and getting outdoors whenever possible.
Community involvement is very important to me. I serve as a board member for Keep Pearland Beautiful, volunteer with Pearland FFA and the Houston Livestock Show, and am a member of the Pearland Lion’s Club. Giving back and staying connected with the community we serve is a big part of who we are as an agency.
We offer life insurance benefits, a flexible schedule, structured training programs, team lunches, a 401(k), and a strong family-oriented environment where people support each other and grow together.
Our culture is collaborative and energetic. We’re looking for someone who is a self-starter, takes initiative, and brings a competitive mindset. If you’re motivated, team-oriented, and ready to grow in a supportive environment, this could be a great place to build your career.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Chris Tulloch - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $35,000.00 - $55,000.00 per year
Are You Driven & Ambitious?
We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. If you want to make an impact, see immediate success, we could be the place for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is open 8:30-5:30PM.
- I am a proud graduate of University of Houston Clear Lake.
- We currently have 4 team members at our agency.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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